LAST UPDATED:
Mar 19, 2025
Privacy Policy
At Clementine Cottage, we respect your privacy and are committed to keeping your personal information safe. This policy outlines what we collect, how we use it, and how we protect your data.
Information We Collect
When you visit our website or make a booking, we may collect:
Personal Details – Your name, email, and phone number when you contact us or book a stay.
Booking Information – Stay details, including dates and preferences.
Device Data – Basic technical information like browser type and pages visited to improve website performance.
Cookies – Used to enhance your browsing experience (you can manage these in your browser settings).
How We Use Your Information
We use your data to:
Process bookings and respond to enquiries.
Improve our website and services allowing us to improve the user experience.
To send confirmations and essential communications related to your stay.
We do not sell or rent your personal data.
How We Share Your Information
We may share your data in limited cases:
Service Providers: Trusted third parties, such as payment processors and booking systems, to securely handle transactions and reservations.
Legal Compliance: We may disclose your information to comply with regulations or government requests if required by law.
Business Transfers: In the event of a business sale or restructuring, your data may be transferred as part of the transaction.
Data Security
We implement industry-standard security measures to protect your personal data from unauthorised access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Choices
You can request access, correction, or deletion of your personal data by contacting us.
Third Party Links
If our website includes links to external sites, we’re not responsible for their privacy policies.
Updates To This Policy
We may update this policy from time to time. Changes will be posted here.
For any questions, please contact us.